SHIPPING & RETURNS
Shipping Policy
Where We Ship
Currently, we ship exclusively within Canada. We’re excited to announce that international shipping will be available soon, so stay tuned for updates!
Processing Times
Orders are processed within 1–3 business days. Once your order is shipped, you'll receive a confirmation email with tracking information.
Shipping Rates & Delivery
Shipping rates are automatically calculated at checkout based on your location and selected shipping method. Most orders arrive within 3-12 business days, depending on your province or territory.
Need Help?
If you have any questions about your order or shipping details, please reach out to us at [your email address]. We’re happy to help!
Return & Exchange Policy
We want you to be completely satisfied with your purchase. If for any reason you're not, we’re here to help.
Returns
You have 7 days from the date your item is delivered to request a return. To be eligible, the item must be unused, in its original condition, and in the original packaging.
Please note:
Customers are responsible for all return shipping costs.
We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
Exchanges
If you received a defective or damaged item and need to exchange it for the same item, please contact us within 7 days of receiving your order. We’ll be happy to assist you.
Non-returnable items:
Certain types of items cannot be returned, such as perishable goods, custom products, and personal care items. Please get in touch if you have questions about your specific item.
Thank you for shopping with us! If you have any further questions, feel free to contact our support team.